People

People
Victoria continues to invest in a wide variety of technologies to support the work of academics and students. The ongoing change can mean that it is confusing to know where to get support and assistance.

CAD and ITS work together closely to provide support for staff using technology in their work. Contacts for Academic Technologies (CATs) have been employed so that we can provide support targeted into specific areas and we hope to add new CAT roles over time. If you need help with technology you can always make a request to the ITS Service Desk (x5050, its-service@vuw.ac.nz). Some issues will be resolved immediately, others will be referred to ITS and CAD staff to address. Using the service desk helps the University monitor the level of support needed and proactively identify systemic issues.

The following people are here to help you use technology for teaching, research and administration. All of us are more than happy to be contacted directly, particularly with regard to the specific areas noted, but we’re happy to be contacted regarding anything about technology. If we can’t help you ourselves, we will make sure that you get support from the right person in a timely manner.